You Hate Septa More Than The IRS

Twitter is a great place to communicate with friends, writers, comedians and potentially fake Ricky Ledee. But most of the time it’s a hell hole of negativity filled with anger and frustration and hate. Any boy do people hate Septa.

Lisa Schweizter, an associate professor at USC’s Sol Price School of Public Policy, collected Tweets sent at (and about) public transit agencies to see how they are perceived by passengers. Per Wired, the study and the ranking it produced are based on a “mean sentiment score” of over 60,000 Tweets sent over four years. As control groups, Schweizter also calculated scores for celebrities, airlines, Osama Bin Laden, police departments and William Shatner, because for some reason everybody likes him. Where did SEPTA finish? Haha:

SEPTA: Better Than The TSA!

The Tweets were found by text mining terms like brokedown, wtf, scam, and pervy while cutting out parody accounts and “unusually frequent tweeters” (crazy people). What were the main gripes about Septa? You know, delays, staff… and “the class, race, and gender of other riders.” Nice work, Twitter.

By all means, express yourself. If your train is late and you’re cold and being rained upon, let it be known. But stop complaining about the class, race, and gender of other riders, you terrible assholes. Just be mean to SEPTA, because it won’t care.