I’d be remiss if I mentioned the Sixers’ updated ticket policy without also offering some Flyers news.
It looks like Comcast-Spectacor published an update around 10:40 this morning, providing fans with the very latest on what’s happening during the COVID-19 crisis.
In these unprecedented times, we appreciate our fans’ patience as we navigate through uncertainty surrounding how and when Flyers hockey will resume at the Wells Fargo Center. While we remain hopeful that the 2019-20 season will resume, we have proactively updated our ticket policies for the regular season games that have not yet been played as a result of the COVID-19 pandemic. Flyers fans holding tickets for any of the six remaining home games in the 2019-20 season will receive credit to apply against future scheduled payments or the option to request a refund.
– Season Ticket Members will receive a credit for the six unplayed home games in the 2019-20 season, to be applied to their 2020-21 season payment due in June.
– All Season Ticket Members were given the opportunity to defer their April and May payments. Applying this credit to their June payment will further alleviate Members’ needs to make payments toward their 2020-21 Season Memberships at this time.
– All other Plan Holders will receive a credit that they may apply toward future tickets or may opt to receive a refund.
– Purchasers of single game tickets will receive an automatic refund, which will be returned in the same manner as it was paid in the next 7-10 business days.
– Purchasers of group tickets will be contacted by their ticket representative for credit and refund options.
– Fans who purchased tickets through a secondary website (e.g., Stubhub, etc.) will need to contact that site for refund options.
Fans who purchased tickets through a Flyers representative, the Philadelphia Flyers website, or at the Wells Fargo Center Box Office will receive a communication today outlining specific details regarding their tickets. In the event any of the six yet-to-be-played 2019-20 regular season games are rescheduled at the Wells Fargo Center, fans who held tickets for those games will have the first opportunity to purchase new tickets for the rescheduled games.
It’s similar to what the Sixers are doing, basically a couple of options for you to choose from. The NHL right now is in the same boat with the NBA, with games remaining postponed, but no official cancellations. As we outlined this morning, Stubhub won’t act until games are officially axed by the leagues, which will then result in you being able to receive account credit or get your money back, as stipulated by Pennsylvania law.